Can I be notified when an article is submitted for review? Can I be notified when an article is submitted for review?

Can I be notified when an article is submitted for review?

Jan Jan

Question

Can I be notified by email when an article is submitted and awaiting review in Zendesk Guide?

Answer

There is not an option to automatically notify agents when articles are submitted for review. Our best practices include monitoring that queue when you are ready to review content. If you want to send an email notification, use the assigning articles feature.

For more on Team Publishing, see this article: About Guide Team Publishing (Enterprise).

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